This guide provides:

Part I documents your company's high-level business and operational requirements that help guide your shortlist selection of potential CMS providers. Included are several tables you can use during the RFP process (Shortlist selection list and interview checklist of selected potential vendors).

Part 2 includes a spreadsheet outlining a range of questions you want to be answered about the proposed CMS's capabilities and architecture and a spreadsheet listing all required company information, including support and pricing details.